Client: Leading Insurance Organisation
Employees Impacted: 500+
Industry: Insurance
The Challenge
Low employee engagement and retention flagged a deeper need: the experience of work wasn’t aligning with what mattered most to employees.
Our Solution
Whizants co-designed an Employee Engagement & Experience Framework that included:
Platinum, Gold, and Ultimate Experience Rating System
Collaborative workshops to define what ‘great experience’ means
Action planning with owners, timelines, and KPIs
Results
🔹 Increased Engagement: Clear alignment with values and pain points
🔹 Improved Retention: Focused employee investment paid off
🔹 Culture of Improvement: Continuous feedback loop enabled growth
🔹 Purposeful Experiences: Consistent delivery of meaningful moments
Conclusion
This case study demonstrates the power of a co-created, values-driven approach to employee engagement. By introducing a structured experience framework and aligning it with what truly matters to employees, Whizants helped the organisation not only improve satisfaction and retention but also embed a lasting culture of purpose and continuous improvement. The result? A workforce that feels seen, supported, and inspired to deliver their best every day.
