Client: Leading Insurance Organisation
Employees Impacted: ±500
Industry: Insurance
The Challenge
Too many meetings. Too little impact. The organisation was struggling with long, unproductive meetings that lacked structure, clear outcomes, and employee engagement.
Our Solution
Whizants designed and implemented a Meeting Experience Playbook using a design thinking approach, including:
Design thinking workshops and empathy interviews
Collaborative ideation and live prototyping
A structured framework with clear roles, shorter durations, and defined agendas
Training and communication to address resistance to change
Results
🔹 Shorter, More Focused Meetings
🔹 Higher Engagement and Participation
🔹 Improved Clarity and Accountability
🔹 A New Culture of Meeting Discipline and Ownership
Conclusion
This case study showcases how strategic facilitation and design thinking can overhaul everyday business routines. By empowering employees to co-create a tailored meeting framework, Whizants helped embed a culture of ownership, efficiency, and continuous improvement — turning meetings from a time drain into a productivity driver.
