Job Rate: Negotiable
Job Type: Permanent (On-site)
Job Location: Cape Town
Role Overview:
We are seeking a Labour Relations / Industrial Relations Officer to support a consulting team in delivering day-to-day IR services across a client base. This is a hands-on operational role focused on case management, compliance support, and dispute resolution assistance.
Minimum Requirements:
- Degree in HR / Industrial Psychology / Law (LLB) or related field
- 2–3 years’ Labour Relations / IR experience
- Exposure to disciplinary processes and grievance handling
- Basic CCMA / Bargaining Council exposure (advantageous if more advanced)
- Understanding of South African labour legislation
Key Responsibilities:
Labour Relations Operations
- Support disciplinary hearings, grievances, and dismissal processes
- Provide Labour Relations support to client accounts
- Assist with drafting policies, contracts, and IR documentation
- Provide telephonic IR guidance to clients under supervision
Dispute Resolution Support
- Prepare case files and assist with CCMA / Bargaining Council matters
- Support representation processes (conciliation and arbitration preparation)
- Liaise with unions and employer bodies where required
Compliance & Administration
- Ensure accurate filing of IR documentation and case records
- Assist with labour law compliance tracking and reporting
- Maintain case databases and supporting documentation
Client Support
- Provide day-to-day IR support to assigned client base
- Escalate complex matters to senior consultants
- Assist with implementation of IR strategies and policies
