“Big enough to make an impact, small enough to care”
Our Case Studies
Driving a High-Performance, Customer-Centric Culture
What does high-performance look like when the customer is in the driver’s seat?
Whizants partnered with a manufacturing leader to rewire their operating model — embedding customer-centric thinking, redefining leadership accountability, and accelerating CX improvements through Kaizen-driven action.
Elevating Customer Experience Through the H.E.R.O.E.S. Xperience Framework
Elevating Customer Experience Through the H.E.R.O.E.S. Xperience Framework
From Culture to Customer Impact: Embedding a CX Framework that Drives Engagement, Trust, and Measurable Business Results.
Transforming Engagement Through a Tailored Employee Experience Framework
How do you turn disengaged employees into empowered advocates?
Whizants partnered with a leading insurer to co-create an Employee Experience Framework that boosted engagement, improved retention, and embedded a culture of continuous improvement — all while delivering meaningful workplace moments ranked Platinum, Gold, or Ultimate.
Reimagining Meetings with a Purpose-Driven Playbook
Can meetings be meaningful again?
Whizants partnered with an insurance leader to redesign their meeting culture using design thinking. The result: a co-created playbook that brought clarity, structure, and purpose back into every meeting — saving time and boosting engagement.
Aligning the Value Chain to Customer Needs
What happens when customer service stops being a support act and becomes centre stage?
Whizants helped a leading insurer shift its value chain to truly serve customer needs — co-creating blueprints, designing experience journeys, and embedding customer service as a strategic driver of the business.
